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FAQs

 How do I post my events to the calendar ?

To submit your events, you must have an Artist, Venue, or Studio Membership.

After you sign-up and log-in, visit the "Submissions" Page located in the sites main menu.

We will also send you an email with additional information. 
If you haven’t received an email within 48 hours of joining, reach out to us via the contact form on our website (select "Contact Us" below). If you are having trouble locating the email, please double check your spam folder.

I'm an Artist/Venue/Studio Member, now what ?

Once you sign up, you will gain access to the "Submissions", "Community", and "Members" Pages located in the sites main menu.

We will also send you an email with information on how to get the most out of your membership. 
If you haven’t received an email within 48 hours of joining, reach out to us via the contact form on our website (select "Contact Us" below). If you are having trouble locating the email, please double check your spam folder.

How do I use the Submissions Page ?

Select "Event Submissions" to send us your event(s) details (artist & venue members)

 

Select "Artist Page Submissions" to send us information to be featured on your artist page (artist members)

 

Select "Venue Page Submissions" to send us information to be featured on your venue page (venue members)

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Select "New Releases Submissions" to send us information about your album(s) to be featured on the New Releases page (artist members)

 

After you sign up, you will receive an email from us with links to the forms mentioned above. If you haven’t received an email within 48 hours of joining, reach out to us via the contact form on our website (select "Contact Us" below). If you are having trouble locating the email, please double check your spam folder.

I'm a Fan Member, now what ?

Once you sign up, you will gain access to the "Community" and "Members" Pages located in the sites main menu.

We will also send you an email with information on how to get the most out of your membership. 
If you haven’t received an email within 48 hours of joining, reach out to us via the contact form on our website (select "Contact Us" below). If you are having trouble locating the email, please double check your spam folder.

How do I edit my member profile ?

Desktop

Step 1: Click the drop down arrow located on the log-in bar at the top of the site.
Step 2: Select "Profile"

Mobile

Step 1: Click the menu icon (three lines) at the top of the site.
Step 2: Click the drop down arrow.
Step 3: Select "Profile"

I just submitted an event for the calendar. How long will it take for my event to appear?

Our calendar is updated manually to ensure the highest quality and consistency for our visitors — no bots here! Typically, it takes us just one to two days to process and add your event, but please allow up to five business days for it to appear.

I just submitted information for my Artist/Venue/Studio Page. How long will it take to appear?

Our site is updated manually to ensure the highest quality and consistency for our visitors — no bots here! Typically, it takes us just one to two days to process new pages, but please allow up to five business days for it to appear.

I just submitted a New Release. How long will it take to appear on the New Releases Page?

Our site is updated manually to ensure the highest quality and consistency for our visitors — no bots here! Typically, it takes us just one to two days to process a new release, but please allow up to five business days for it to appear.

Questions or concerns?

CONTACT US
phillyjazzsceneonline@gmail.com

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